Shipping Policy

1. Order processing
All orders are processed within 1-2 business days. If a product is out of stock, we will notify you immediately by email.

2. Delivery methods
We offer the following options:

Standard delivery : between 5 and 7 working days.
Express delivery : between 2 and 3 working days (with a supplement).
International delivery : 7 to 14 days, depending on destination.

3. Delivery costs
Shipping costs are calculated based on the size and weight of your order, as well as the destination. They will be displayed before payment is confirmed.

Free delivery from [minimum amount] of purchase (in mainland France).

4. Order tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number to follow the progress of the delivery.

5. Delivery delays and problems
If your package is delayed or you encounter any delivery issues, please contact our customer service at [email/contact] to resolve the issue as soon as possible.

6. Delivery address
It is the customer's responsibility to provide a correct shipping address. In the event of an error in the address, VoyageCozy cannot be held responsible for delays or loss of packages.

7. International Delivery
We ship to many countries. Shipping costs and times may vary depending on the destination. Please note that customs fees or import taxes may apply depending on your country.