Return and Refund Policy
Summary of return rules:
- Returns Accepted: You can return your items within 30 days of delivery.
- Free Return Shipping: We cover the shipping costs for the return.
- No Restocking Fee: No additional fees will be charged to process your return.
- Exclusions: Final sale items are not eligible for return or refund.
Return conditions:
For your return to be accepted:
- The item must be in its original, unused condition and in its original packaging.
- Proof of purchase (invoice or confirmation email) is required
- Return process:
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- Contact Us: Send a request to [your contact email] with your order number and a description of the problem.
- Return Instructions: We will send you a prepaid return label and instructions for shipping the item.
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Refund Processing: Once we receive and inspect the item, we will process the refund to your original payment method. This may take up to 5 business days
Exchanges:
If you want to exchange a product, please contact us. We will ship the new item as soon as we receive the original item.
Exceptions:
- Gift cards are non-refundable.
- Damaged or defective items can be exchanged free of charge.